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The major upgrade is released within 30 days after you purchased the regular license. When a new major upgrade is released, with the 4 particular situations listed below, you are entitled to obtain this upgrade for Free. The minor updates and maintenance releases come with each new upgrade to further improve and fix the performance of EaseUS products.

A major upgrade released with new features will change the version number, for example from v1.0 to v2.0. New releases include major upgrades and regular minor updates/maintenance releases. New major and minor versions are released rather often, aiming to constantly improve, fix and enhance our products.ĮaseUS supplies its products upgrades according to the following policy: If you encounter any error on using EaseUS Partition Master, please don’t forget to send some screenshots about the error when sending us the error report.EaseUS Partition Master (All paid editions)ĮaseUS software provides professional maintenance of its products including technical support and regular new releases. Normally, the installation directory of EaseUS Partition Mastert should be “ C:\Program Files (x86)\EaseUS\EaseUS Partition Master X”, if you installed it to another partition, please just change the driver letter to the corresponding partition. Then run the ErrorReport.exe under this folder to create an error report.įind the *.log and *.dump files in Bin folder under the installation directory of our EaseUS Partition Master, then compress them and send to us via email. Then click the Open file location in right menu, you will open the Bin folder under the installation directory of EaseUS Partition Master. Right-click the shortcut of EaseUS Partition Master icon on desktop. This article tells you how to gather the necessary files into an error report if you need assistance from EaseUS Support Team for a specific using issue. Normally, the log files are located in Bin folder under the installation path of our product. So the files are required to analyze some using issues which prevent normal operations from being completed.

The log files in our product record all user operations, special events and error messages while our product is running.